Refund Policy
Effective Date: 1 December 2025
This Refund Policy applies to SaaS subscriptions and technology services provided by BuildsInfinity Technologies.
By purchasing a paid plan, you agree to this policy.
1. Trial Access
TrackMyPG may provide trial access so customers can evaluate product suitability before choosing a paid plan.
2. Subscription Billing
Paid plans are billed according to the selected billing cycle and plan terms at the time of purchase.
The account owner is responsible for reviewing plan features and limits before payment.
3. Custom Development Services
For software or application development services, payment terms are defined in project proposals, statements of work, or contracts.
Work completed against approved milestones is generally non-refundable unless otherwise specified in writing.
4. Refund Eligibility
Subscription fees are generally non-refundable once a billing cycle has started.
Refunds may be considered in cases of duplicate charges, confirmed billing errors, or where required under applicable law.
5. How to Request a Refund Review
Our billing team will review the request and respond after verification.
- Registered account email
- Transaction/payment reference
- Date of charge and issue description
6. Cancellation
You may cancel future renewals from your account or by contacting support. Cancellation stops future billing and does not retroactively refund completed billing periods unless covered above.
7. Contact
- Company: BuildsInfinity Technologies
- Email: [email protected]
- Phone: +91 79703 70554
- Service Area: Noida, Uttar Pradesh, India