Privacy Policy

1. Nature of Our Service

We operate product-based SaaS offerings such as TrackMyPG for PG and hostel operations.

We also provide end-to-end technology services including custom software development, website development, web applications, and mobile app development.

2. Information We Collect

(a) Information you provide directly:

• Account details such as name, email, phone number, and login credentials.
• Business and operational records entered by you, including tenant, room, invoice, and payment-related data.
• Project and requirement information shared for software, website, web app, or mobile app development services.
• Support requests, feedback, and communication details when you contact us.

3. Automatically Collected Information

• Device and technical information such as browser type, operating system, and usage metadata.
• Log and security information including IP address, timestamps, and activity logs for service protection.
• Non-personal analytics data (aggregated where possible) to improve functionality and performance.

4. How We Use Your Information

We do not sell, rent, or trade your personal data.

• To provide, maintain, and improve the service.
• To deliver project execution, communication, and milestone tracking for development services.
• To operate billing, subscriptions, and support workflows.
• To communicate service updates, policy changes, and account-related notices.
• To maintain service security, prevent misuse, and comply with legal obligations.

5. Third-Party Services

We may use third-party service providers such as cloud hosting, analytics, and payment processors that process data on our behalf under confidentiality and security obligations.

For service delivery, we may also use communication, development, deployment, and infrastructure tools operated by third parties. Their use is governed by contractual and security controls where applicable.

6. Data Retention

We retain personal information only for as long as required to deliver the service and comply with legal obligations.

When data is no longer required, we delete or anonymize it in accordance with our retention practices.

7. Data Security

We use reasonable administrative, technical, and operational safeguards to protect your data against unauthorized access, alteration, or disclosure.

No internet-based system is fully risk-free; by using the service, you acknowledge inherent transmission risks.

8. Your Rights

To exercise these rights, contact us using the details below.

• Request access to your personal data.
• Request correction of inaccurate information.
• Request deletion of data, subject to applicable legal requirements.
• Withdraw consent for optional data processing where applicable.

9. Children's Privacy

Our services are intended for business and adult users. We do not knowingly collect personal data from children.

If you believe a child has provided data to us, contact us and we will take appropriate action.

10. Cross-Border Processing

Your data may be processed on servers located in jurisdictions other than your own. We take reasonable steps to ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective when published on our website.

Continued use after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

• Company: BuildsInfinity Technologies
• Email: [email protected]
• Phone: +91 79703 70554
• Service Area: Noida, Uttar Pradesh, India